Privacy Policy – Veytoris

At Veytoris, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.veytoris.com or interact with us. It is written in accordance with UK GDPR and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following information:

• Personal details such as name, billing/shipping address, email address, and phone number.
• Payment information when you make a purchase (processed securely by our payment providers; we do not store full card details).
• Order history and details of products you have purchased.
• Technical data including IP address, browser type, and device information.
• Marketing preferences if you subscribe to our newsletter or promotional emails.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders.
• Communicate with you regarding your purchase or inquiries.
• Improve our website, products, and customer experience.
• Send promotional content where you have given consent.
• Comply with legal and regulatory obligations.

3. Legal Basis for Processing

We only process your personal data when we have a valid legal basis under UK GDPR, including:

• Contractual necessity (to fulfil your order).
• Legal obligation (record-keeping, tax purposes).
• Consent (for marketing communications).
• Legitimate interests (to improve services and prevent fraud).

4. Sharing Your Information

We do not sell or rent your personal data. We may share it with:

• Trusted third-party service providers (payment processors, shipping companies, IT services).
• Authorities if required by law.

5. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

6. Your Rights (UK GDPR)

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data (“right to be forgotten”).
• Restrict or object to processing under certain conditions.
• Request a copy of your data in a portable format.
• Withdraw consent where processing is based on consent (e.g., marketing).

To exercise your rights, please contact us using the details below.

7. Cookies

Our website uses cookies to enhance user experience, analyse site traffic, and provide targeted advertising. You can manage your cookie preferences through your browser settings.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

9. International Transfers

If we transfer personal data outside the UK, we ensure it is protected by appropriate safeguards in line with UK GDPR requirements.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you can contact us at:

📧 support@veytoris.com
🌐 www.veytoris.com

11. Complaints

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. Updates will be posted on this page with a revised date.